PRIVACY POLICY
Effective Date: March 8th, 2026
Introduction
On Time Luxury Watches ("we," "us," "our," or "On Time") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (ontimeluxurywatches.com), communicate with us, or conduct business with us.
Please read this policy carefully. By using our website or services, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not access our website or use our services.
Information We Collect
Information You Provide Directly
We collect information you voluntarily provide when you:
Make an inquiry or purchase: Name, email address, phone number, shipping address, billing address, and details about the watch(es) you are interested in buying, selling, or trading.
Sell or trade a watch: Information about the watch you wish to sell or trade, including brand, model, reference number, condition, photographs, and documentation status.
Request watch sourcing services: Your contact information and details about the watch you are seeking, including brand, model, reference number, and any specific requirements.
Subscribe to communications: Email address and communication preferences.
Contact us: Any information you include in your correspondence, including emails, phone calls, text messages, and form submissions.
Transaction and Payment Information
When you complete a purchase, we collect information necessary to process your transaction, including:
Payment method selection (wire transfer, Zelle, or other accepted methods)
Banking information required to complete wire transfers (collected securely and used solely for transaction processing)
Transaction records and purchase history
Note: We do not accept credit cards. We do not store complete banking information after transactions are completed.
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
Device and browser information: IP address, browser type, operating system, device type, and screen resolution.
Usage information: Pages viewed, time spent on pages, links clicked, referring website, and browsing patterns.
Location information: General geographic location based on IP address.
This information is collected through cookies, web beacons, and similar technologies. See the "Cookies and Tracking Technologies" section below for more details.
Information From Third Parties
We may receive information about you from third parties, including:
Shipping carriers (delivery confirmation and tracking information)
Payment processors (transaction confirmation)
Authentication and verification services (when verifying watch provenance)
How We Use Your Information
We use the information we collect to:
Provide Our Services
Process purchases, sales, trades, and sourcing requests
Communicate with you about your transactions and inquiries
Ship watches and coordinate delivery
Authenticate and verify watches
Provide customer support
Improve Our Business
Analyze website usage to improve user experience
Understand customer preferences and interests
Develop new services and offerings
Communicate With You
Respond to your inquiries and requests
Send transaction confirmations and updates
Notify you of new inventory that matches your interests (only with your consent)
Provide information about our services
Protect Our Business and Customers
Detect, prevent, and address fraud
Verify customer identity for high-value transactions
Enforce our terms of service
Comply with legal obligations
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
We may share your information in the following circumstances:
Service Providers
We share information with third-party service providers who perform services on our behalf, including:
Website hosting and technology: Squarespace (website platform)
Payment processing: Financial institutions that process wire transfers and electronic payments
Shipping and logistics: FedEx, UPS, or other carriers used to ship watches
Communication tools: Email service providers
Analytics: Google Analytics or similar services to understand website usage
These service providers are contractually obligated to use your information only to provide services to us and to protect your information.
Authentication and Verification
We may share watch information (not your personal information) with authentication services, brand representatives, or industry databases to verify watch authenticity and provenance.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities, including:
Compliance with a subpoena, court order, or legal process
Response to requests from law enforcement agencies
Protection of our rights, property, or safety, or that of our customers or others
Business Transfers
If On Time Luxury Watches is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
With Your Consent
We may share your information with third parties when you have given us explicit consent to do so.
Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites function properly and provide information to website owners.
How We Use Cookies
We use cookies and similar technologies to:
Enable essential website functionality
Remember your preferences
Understand how visitors use our website
Improve website performance
Types of Cookies We Use
Cookie Type Purpose Essential Cookies Required for basic website functionality (e.g., navigation, security) Analytics Cookies Help us understand how visitors interact with our website Preference Cookies Remember your settings and preferences
Managing Cookies
Most web browsers allow you to control cookies through their settings. You can typically:
View cookies stored on your device
Delete cookies
Block cookies from being set
Set preferences for certain websites
Please note that disabling cookies may affect the functionality of our website.
Do Not Track
Some browsers include a "Do Not Track" feature that signals to websites that you do not want your online activity tracked. Our website does not currently respond to "Do Not Track" signals.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, and disclosure.
Security measures include:
Secure communication channels for sensitive information
Limited access to personal information on a need-to-know basis
Regular review of security practices
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Data Retention
We retain your personal information for as long as necessary to:
Fulfill the purposes for which it was collected
Provide our services to you
Comply with legal obligations
Resolve disputes
Enforce our agreements
Transaction records are retained for a minimum of seven (7) years for tax and legal compliance purposes.
You may request deletion of your personal information at any time, subject to our legal retention requirements. See "Your Rights and Choices" below.
Your Rights and Choices
Access and Correction
You have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Receive a copy of your personal information in a portable format
Deletion
You may request that we delete your personal information. We will comply with your request unless we are required to retain the information for legal or legitimate business purposes.
Communication Preferences
You may opt out of receiving promotional communications from us at any time by:
Clicking the "unsubscribe" link in any promotional email
Contacting us directly at Phil@ontimeluxurywatches.com
Please note that even if you opt out of promotional communications, we may still send you transactional messages related to your purchases or inquiries.
How to Exercise Your Rights
To exercise any of these rights, please contact us at:
Email: Phil@ontimeluxurywatches.com Phone: [Phone Number]
We will respond to your request within 30 days.
California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
Right to Know
You have the right to request that we disclose:
The categories of personal information we have collected about you
The categories of sources from which we collected personal information
Our business purpose for collecting personal information
The categories of third parties with whom we share personal information
The specific pieces of personal information we have collected about you
Right to Delete
You have the right to request that we delete the personal information we have collected from you, subject to certain exceptions.
Right to Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. We will not:
Deny you goods or services
Charge you different prices or rates
Provide you with a different level of quality
Suggest you will receive different prices, rates, or quality
Categories of Information Collected
In the past 12 months, we have collected the following categories of personal information:
Category Examples Collected Identifiers Name, email, phone, address, IP address Yes Commercial Information Purchase history, transaction details Yes Internet Activity Browsing history, website interactions Yes Geolocation Data General location based on IP Yes Professional Information N/A No Education Information N/A No Biometric Information N/A No Sensory Data N/A No
Sale of Personal Information
We do not sell your personal information to third parties.
How to Submit a Request
To submit a CCPA request, contact us at:
Email: Phil@ontimeluxurywatches.com Phone: [Phone Number]
We may need to verify your identity before processing your request.
Third-Party Links
Our website may contain links to third-party websites, including social media platforms, watch manufacturers, and industry resources. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.
If you believe we have collected information from a child under 13, please contact us immediately at Phil@ontimeluxurywatches.com.
International Users
Our website is operated in the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country of residence.
By using our website or providing us with your information, you consent to the transfer of your information to the United States.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
When we make changes, we will:
Update the "Effective Date" at the top of this policy
Post the revised policy on our website
We encourage you to review this Privacy Policy periodically. Your continued use of our website after any changes constitutes your acceptance of the revised policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Phil Esposito On Time Luxury Watches
Email: Phil@ontimeluxurywatches.com Phone: [Phone Number] Address: [Business Address]
Effective Date: March 8th, 2026